Privacy Policy

1. Information we collect

Account and payment information

When you subscribe, we collect your name, email address, and payment information. Payment transactions are processed by Stripe, which stores your card details securely in accordance with their own privacy policy. We do not store your payment card details on our systems.

Usage data

When you visit Exoswan.com, we may collect usage data for analytics and advertising purposes, including pages visited, referral sources, and content interactions. We do not build individual behavioral profiles of our visitors.

Email interactions

We retain subscriber email addresses and may track email interactions such as opens and link clicks to improve our communications. You may opt out of marketing emails at any time via the unsubscribe link in any email we send.

Cookies

We use strictly necessary cookies for core site functionality including authentication and session management. When running paid advertising campaigns, we may use additional tracking technologies to measure ad performance.

2. How we use your information

We use the information we collect to provide and manage your subscription, process payments, deliver publications and communications, measure site and campaign performance, and comply with legal obligations. We do not sell your personal information or use it for purposes beyond those listed here without your consent.

3. Third parties

We work with a limited number of third-party service providers for payment processing, site hosting, email delivery, analytics, and advertising measurement. These providers access your data only as necessary to perform services on our behalf and are not permitted to use it for other purposes. When running paid campaigns, usage data may be shared with platforms such as Meta and Google solely to measure campaign performance. We do not sell this data.

4. Data retention

We retain your personal information for as long as your subscription is active and for a reasonable period thereafter to fulfill legal and accounting obligations. You may request deletion of your data at any time by contacting us at support@exoswan.com.

5. Data security

We take reasonable technical and organizational measures to protect your personal information. Payment data is handled entirely by Stripe and is not stored on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

You may contact us at any time at support@exoswan.com to access, correct, or request deletion of your personal information, or to opt out of marketing communications. We will respond within the timeframe required by applicable law.

Residents of states with applicable consumer privacy laws may have additional rights regarding their personal information, including rights to access, correct, delete, or opt out of certain data sharing. To exercise any such right, contact us at support@exoswan.com. We will respond within the timeframe required by applicable law.

Exoswan Insights is designed for United States residents. Visitors from outside the United States are welcome, though our practices are governed by US law and we make no representations regarding compliance with the laws of other jurisdictions.

7. Children's privacy

Exoswan Insights is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Changes to this policy

We may update this policy at any time. For material changes, we will notify subscribers by email before the changes take effect. Continued use of the site following notice of changes constitutes acceptance of the revised policy.

9. Contact

For questions or requests regarding this privacy policy, contact us at support@exoswan.com.